Are you an energetic communicator with a flair for sales and client engagement? The Call Center Agent Job in Dubai offers an exciting opportunity to work in a dynamic environment where your voice, persuasion, and people skills turn calls into conversions. With a competitive salary, performance-based commissions, and the chance to work for a reputable U.S.-based company in Dubai, this is your gateway to a rewarding telesales career.
eGumball Inc., a leading U.S.-based digital marketing firm, is now hiring Call Center Agents for its Dubai operations. The company seeks highly experienced and motivated individuals with a proven background in telesales and customer handling. This is a full-time, evening shift position with extensive growth opportunities.
Job Overview
Position Title: Call Center Agent / Telesales Representative
Hiring Company: eGumball Inc.
Job Location: Dubai, United Arab Emirates
Salary: From AED 5,000 per month (plus commissions)
Job Type: Full-time, Permanent
Contract Length: 24 months
Shift Timings: Evening Shift (6:00 PM – 2:30 AM)
Work Days: Monday to Friday
Start Date: Immediate (Candidates on Visit Visa or Cancelled Visa Preferred)
Number of Positions: Multiple
Phone Contact: 1-800-890-8940
Email for Applications: info@egumball.com
Also Apply on: Indeed – eGumball Inc.
Eligibility Criteria
Candidates applying for the Call Center Agent Job in Dubai must meet the following qualifications:
Educational Background:
- No specific degree is required, but professional telesales or call center training is a plus.
Required Experience:
- Minimum 1 year of experience in telesales, call center, or related customer-facing roles.
- Proven track record of meeting or exceeding sales targets.
Skills Required:
- Fluent English (Western Dialect Preferred): Must have excellent spoken command of the English language with a clear and confident accent.
- Arabic language proficiency is also required.
- Outstanding communication skills: Must be articulate, persuasive, and able to build rapport over the phone.
- Sales-oriented mindset: Focused on achieving goals and closing deals.
- Multitasking and problem-solving: Ability to manage conversations, CRM tools, and objections efficiently.
- Professionalism: Able to handle stressful interactions with composure and confidence.
- Adaptability: Comfortable with a fast-paced sales environment and learning new scripts.
Roles and Responsibilities
As a Call Center Agent at eGumball Inc., you will play a vital role in promoting digital marketing services to clients primarily based in the U.S. This is not your average call center job; it demands energy, intelligence, and a real knack for selling over the phone.
Daily Duties Include:
- Initiating outbound sales calls to potential clients from curated lead lists.
- Handling inbound calls and responding to client inquiries professionally.
- Pitching services effectively using scripted and unscripted approaches.
- Converting leads into customers through persuasive selling.
- Maintaining customer relationships and updating client records in CRM systems.
- Meeting daily/weekly/monthly targets for calls, leads, and conversions.
- Attending daily briefings and training sessions to refine sales techniques.
Training and Onboarding
eGumball Inc. takes training seriously. Every selected candidate must undergo a mandatory two-week training program, during which their abilities will be assessed. Candidates will receive guidance on:
- The company’s digital products and services
- Sales techniques and objection handling
- Industry-specific terminology and value propositions
- CRM systems and call reporting procedures
- Compliance with U.S.-based client expectations
Only candidates who successfully complete the training period will be offered permanent employment.
Why Join eGumball Inc.?
If you’re looking for a career in telesales with solid earning potential and international exposure, this is your opportunity. Here’s why you should apply:
✅ Competitive Salary
- Monthly base salary of AED 5,000
- Additional performance-based commissions and bonuses
✅ Work-Life Balance
- Monday to Friday schedule
- Evening shift timings (perfect for night owls or individuals looking to work non-traditional hours)
✅ Multinational Work Environment
- U.S.-based company culture
- Opportunity to work with international teams and customers
✅ Career Growth Potential
- Clear performance benchmarks
- Potential for future promotions and salary increments
✅ Training and Development
- In-depth training to boost confidence and product knowledge
- Hands-on mentoring from senior agents and managers
Who Should Apply?
The Call Center Agent Job in Dubai is ideal for:
- Sales professionals based in Dubai or other emirates
- Individuals on Visit Visa or Cancelled Employment Visa who are ready to join immediately
- Young professionals fluent in English and Arabic
- Commission-driven individuals passionate about client interaction
- Call center agents looking to transition into a U.S.-based service environment
How to Apply?
If you meet the requirements and are ready to kickstart your career with a reputable company, follow these steps to apply:
- Prepare your updated CV highlighting your sales and call center experience.
- Include a short cover letter explaining why you’re the perfect fit for the position.
- Send your application to the official email:
- Alternatively, you can apply through Indeed by searching for eGumball Inc. Dubai and submitting your application through the listed vacancy. Apply on Indeed
- Mention your visa status in your application (e.g., Visit Visa, Cancelled Visa).
Tips to Ace the Interview
- Show enthusiasm for outbound sales roles during your interview.
- Be ready for mock calls and sales scenario testing.
- Demonstrate confidence in your spoken English, especially with a Western accent if possible.
- Review basic digital marketing concepts to align with the company’s offerings.
- Highlight any experience with CRM tools or previous U.S. client handling.
Company Overview: eGumball Inc.
Founded in the United States, eGumball Inc. is a digital marketing firm specializing in local search optimization, Google Maps marketing, and SEO for small businesses. With over a decade of experience, the company now has international operations and serves thousands of clients across various industries.
Their Dubai office acts as a key customer acquisition and telesales hub for Middle Eastern and global expansion.
For more info:
🌐 www.egumball.com
📞 1-800-890-8940
The Call Center Agent Job in Dubai by eGumball Inc. is not just another sales job. It’s a chance to work for a results-driven company where communication is king and every call matters. If you’re a high-performing professional fluent in English and Arabic, with a passion for sales and a drive to succeed, then don’t miss out.
Apply today to join a team where voice, vision, and value meet!
Read Also: Social Media Executive Job in UAE
Disclaimer
This article is for informational purposes only and is based on publicly available job descriptions from eGumball Inc. The company reserves the right to update or cancel job postings at any time. We are not affiliated with eGumball Inc. and do not guarantee employment. All interested candidates are advised to verify job details through the official channels and ensure they meet the criteria before applying.
